Contact Us

What can we help you with?


  • Have we answered your question on our FAQ page?
  • Are you having trouble building?  Visit Building Help
  • Looking for additional instructions for a specific K’NEX building set?  Visit Instructions
  • Want to buy individual parts?  Visit Parts & Extras
  • Have a Press or Media inquiry?  Email K'NEX PR


If you still cannot find an answer to your question, below are some ways that you can reach us.  Kids, be sure to ask your parents’ permission before sending an email or filling out a form. Parents, the information you provide is not distributed to or used by anyone except the K'NEX Consumer Relations Department, and is only used to respond to your inquiry.

Begin a Help Ticket (please note: you must have a registered account to open a help ticket)